Careers
You might have just found the perfect company and career for you.
Careers at Classic Journeys
Classic Journeys is an award-winning La Jolla-based adventure travel company that handcrafts trips of a lifetime. Travel + Leisure magazine has named us the World’s Best Tour Operator in its annual World’s Best Awards multiple times and has inducted us into its Hall of Fame. From the first year’s offerings of six regions in three countries in 1995, we now offer more than 50 itineraries in 40 countries on six continents. and we are a member of the Lindblad Expeditions family of world-class adventure companies.
Our office is open Monday to Friday 8:00 am to 5:00 pm and is located in the middle of La Jolla’s beautiful village, just steps to the world-famous Cove and its resident seals, as well as great shopping and restaurants.
We are always interested in receiving resumes/CVs from individuals with knowledge and experience in the luxury travel industry. Please send a cover letter and your resume to us at careers@classicjourneys.com.
Our Company Benefits Include:
Open Positions
Travel Experience Specialist
Do you have extensive travel sales experience? Do you love talking about travel? Do you enjoy helping others plan a trip? If so, you may have just found the perfect company for you. We’re seeking someone who has top-notch relationship selling skills as well as an inherent desire to help guests choose to travel with us on a handcrafted trip of a lifetime. (Not required, but bonus points for you and us if you have lived abroad or have solid travel experience.)
ROLES AND RESPONSIBILITIES:
- Outbound sales via email and phone to highly qualified “hot leads” prospects who have expressed interest in traveling with us, as well as VIP guests who have previously traveled with us
- Inbound sales as prospective guests contact us by phone, live chat, and email to plan their trips with us
- Access and update guest information in our computer system using Hubspot and Salesforce
- Keep clear notes and concrete next steps for timely prospect follow-up
- Demonstrate outstanding consultative selling skills
- Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis
- “Go the extra mile” to assist guests to build a relationship as you become their travel booking point of contact
- Contact guests via telephone or email to answer questions and take new reservations
- Collaborate with Tour Operations, Marketing, and other members of our team (e.g., assisting with guest travel plans, confirming availability on departures, reviewing marketing offers/promotions, etc.)
- Suggest ways to improve sales for personal and team achievement
- Growth-oriented: identify additional opportunities for maximizing revenue with leads when applicable.
REQUIRED SKILLS AND KNOWLEDGE:
- Bachelor’s degree plus a minimum of 2+ years of experience in luxury travel sales
- Passion for talking about travel
- Technologically proficient in using HubSpot, Salesforce, and other company systems
- Understand consultative sales
- Energetic, dynamic, positive, and professional with excellent verbal and written communication skills
- Goal-driven, self-motivated, and able to work independently
- Team-oriented and willing to assist others on the team while in a professional, commission-based environment
COMPENSATION & BENEFITS:
- Hourly Base Pay: $17.75 per hour with uncapped commission based on sales volume + bonus incentives
- Expected On-Target Earnings (OTE):
- Estimated earnings for year one is $60,000-$80,000 + per year,
- Increasing to $90,000 + in year two, and
- $120,000+ for experienced colleagues
HOURS AND LOCATION
- This is a work-from home remote position based in the United States.
- Work hours are M-F 8am-5pm Pacific Time. Some Saturday hours may be required.
- This position requires full-time employment of 40 hours per week.
CONTACT:
To apply, please email a cover letter and your CV/resume to careers@classicjourneys.com
Tour Guide/Tour Leader
JOB DESCRIPTION
Are you passionate about your home region? Do you love guiding small groups? Do you feel great when someone has a new appreciation for and is inspired by travel? If so, you may have just found the perfect company for you. We’re seeking someone who has top-notch guiding, logistics, and people skills, as well as an inherent desire to guide handcrafted trips of a lifetime for our guests. Our guides are local to each region where we run our tours.
ROLES AND RESPONSIBILITIES:
- Work closely with our tour operations team to learn about our tour itineraries and be able to add your own local expertise to help craft our week-long itineraries
- Guide our small groups of intellectually curious travelers (group size averages 8-10 pax)
- Capable of working long hours on consecutive days for our 7 day/6 night tours
- Lead guests on walks and explorations that average 4 hours of walking per day as well as other activities and explorations
- Provide exceptional customer service
- Enjoy spending time with others to explore, share experiences and have fun
REQUIRED SKILLS AND KNOWLEDGE
- Minimum 5 years experience leading multi-day tour groups of 6-16 people.
- Demonstrated knowledge of and passion for natural history, culture, food + wine, and wildlife
- Outstanding people skills
- Deep knowledge of and appreciation for your home region and passion to share your knowledge with others
- Strong problem-solving skills and capacity to make independent decisions
- Ability to follow tour budget
- High level of integrity, maturity, patience, and enthusiasm
- First aid and CPR certified (Wilderness First Responder is a plus).
- Clean driving record and properly licensed if driver-guide
- Fluency in English
- Love of all things travel
CONTACT:
To apply, please email a cover letter and your CV/resume to careers@classicjourneys.com
Our guides are from the regions where we travel. Please indicate in the subject line your home region or region of expertise. For example: “I am from Tuscany” so we can quickly note this among the many inquiries we receive.
At Classic Journeys, we simply could not do our work without the diverse kaleidoscope of humanity that creates and delivers our remarkable offerings across the planet. As a Company that respects and celebrates the inherent diversity in the places we explore, we recognize the need to mirror that same diversity and all the interconnected perspectives within our organization. We are committed to building a community of different genders, races, ages, sexual orientations, chosen identities, and countries of origin where every person brings their whole self to work and whose skills, talents and abilities are valued. We believe we can explore farther and in a more meaningful way by actively creating a more diverse and inclusive organization where everyone feels they belong.
Classic Journeys is an equal opportunity employer. Individuals seeking employment at Classic Journeys are considered without regards to race, sex, color, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status or veteran status.
Work With Us
We are always interested in receiving resumes/CVs from individuals with knowledge and experience in the luxury travel industry.