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Terms & Conditions

 

 

Terms & Conditions: Scheduled Journeys

The following terms and conditions apply if you are joining one of our regularly scheduled trips listed in our catalog or on our website. We have a handful of tours that are outside our standard terms and conditions. These generally include cruising, wildlife, limited edition, some year-end trips, and private journeys. You can always check with our team on the terms and conditions specific to your tour and departure date any time, and your terms and conditions will always be presented at the time you make your reservation.

Deposit Payments

A deposit of $500 per person, per tour, is required to confirm a reservation. This may be paid with a Visa, MasterCard, American Express or personal check. (Please note that if you are also joining us on one of our extensions to a tour, there is an additional deposit of $500 per person for the extension.)

Confirmation Package

As soon as we receive your reservation and deposit, we will send you detailed information on what to bring, how to prepare for your trip, travel directions, detailed itinerary, trip cancellation insurance application, pre- and post-tour hotel information and Classic Journeys’ policies.

Balance Payments

The balance of the trip price is due 90 days prior to departure, payable by check or credit card. If you pay your deposit by credit card, we will assume that you would like your balance also paid by credit card and we will charge your card for the balance due 90 days prior to departure, unless you instruct us otherwise in writing. If the balance is not paid when due, Classic Journeys reserves the right to regard the reservation as canceled.

Cancellations and Refunds

If you must cancel your reservation for a tour and/or its extension, we will refund your deposit, less the following fees per tour and/or extension:

Days Prior to Trip Start Date Trip Cancellation Fee Per Person
121+ days $200
91-120 days $500
61-90 days 50% of trip price
31-60 days 75% of trip price
0-30 days 100% of trip price

When you cancel a trip, we must ask you to notify us in writing. Exceptions to these policies cannot be made for any reason. We are also happy to assist you with a onetime only transfer from one trip to another in the same calendar year up to 100 days prior to the trip date at no charge, after which it would become nontransferable and our cancellation policy applies. If unforeseen circumstances require a change to the trip itinerary, Classic Journeys will make every effort to select alternative hotels of the same standard and to keep modifications to a minimum. Classic Journeys reserves the right to cancel or postpone a trip for any reason.

If a trip is canceled by Classic Journeys, LLC, you will receive a refund of all payments received, which will constitute a full settlement. If Classic Journeys, LLC modifies travel dates or the trip’s itinerary due to circumstances beyond its control that results in your inability to travel on the modified travel dates, you will be issued a credit to use toward an alternate trip of your choice with Classic Journeys. If the alternate trip you choose exceeds the value of the original trip, the difference in price will be charged to your credit card on the balance due date unless you make alternate payment arrangements with us prior to that date. If the balance is not paid when due, Classic Journeys reserves the right to regard the alternate reservation as canceled.

Arrival and Departure

Each trip begins and ends in a town accessible by plane, train, boat, or bus. Meeting and ending locations are listed on each of the individual trip pages in the catalog, as well as in your pre-departure information. For some tours, it may be preferable to arrive at the starting point the night prior to the trip departure date. We will be happy to provide you with instructions on how to phone or fax the hotels yourself, or to make these reservations for you. If you elect to have Classic Journeys make these reservations for you, the hotels require that we provide them with a credit card number to hold these reservations or, in rare occasions, to send them a check in advance of arrival. We will advise you of specific hotel payment policies.

Accommodations

Trip prices are based on two people per room. If you are traveling alone, we will assign you a roommate of the same gender, or you can choose to room alone, paying the single supplement. There are a limited number of single rooms available on all trips. If you choose to be paired with a roommate and we are unable to pair you, we will invoice you for the single supplement 60 days prior to the trip. If we are subsequently able to find you a roommate, we will gladly refund the single supplement.

Insurance

In today’s changing travel environment, it’s important to protect your travel investment so you can relax and enjoy your trip. Unforeseen events such as flight delays, baggage loss or even a sudden sickness or injury could impact your travel plans. For your convenience, we offer a Travelex Insurance Services protection plan to help protect you and your travel investment against the unexpected. For more information on the available plans click here or contact Travelex Insurance 800-228-9792 and reference location number 05-1728.

The product descriptions provided here are only brief summaries and may be changed without notice. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Travelex Insurance Services, Inc CA Agency License #0D10209. Travel Insurance is underwritten by Berkshire Hathaway Specialty Insurance Company, NAIC #22276. V94

Trip Price Includes

  • First class accommodations that reflect the region visited (double occupancy)
  • Breakfasts and most dinners daily, along with some lunches (please see specific trip information)
  • All park entry fees (unless noted)
  • Scheduled admission fees to historic sites
  • Gratuities for hotels, meals and baggage
  • Trip literature
  • Experienced guides
  • Support vehicles
  • All transportation during the trip, whether by bus, boat, train, plane, cable car or funicular (unless otherwise noted)

Trip Price Does Not Include

  • Air and land transportation to and from the trip
  • Beverages
  • Personal Expenses
  • Non-scheduled visits and activities

Children's Rates

All minors must be accompanied by an adult. On our Classic Journeys scheduled departures, kids get a break even before you leave home.

Responsibility and Release

You are responsible for choosing a trip that fits your abilities, level of fitness and health. If you need any assistance in selecting the right trip for you, please contact a Classic Journeys Guest Services Coordinator at 1-800-200-3887. You are also responsible for reading the pre-trip information material and bringing with you all of the appropriate clothing and equipment, as well as acting in accordance with the customs and laws of the regions visited. Classic Journeys reserves the right to accept, remove, retain or decline any trip member at any time for any reason. In such case, a refund equal to the actual cost of the unused services is the limit of Classic Journeys’ responsibility.

Payment of your deposit represents your acceptance of these Term and Conditions, as well as all general information listed in the catalog, online at www.ClassicJourneys.com and subsequent trip departure material which are all incorporated herein by reference. Classic Journeys, LLC, its members, employees, and agents, hereby give notice to you that all services and arrangements related to your tour have been made by Classic Journeys, LLC only as agents upon the express condition that Classic Journeys, LLC shall not be liable and does not assume responsibility for any claims, damages, expenses or other financial loss whether to person or property arising out of any injury, accident, death, cancellation, inconvenience, delay, alteration, or required modification to tour dates or tour itineraries resulting from any act, omission, or inadvertence of any hotel, carrier, restaurant, government, or any other person or entity, or that which is caused by weather, sickness, pandemics, strikes, quarantines, or the willful or negligent acts of any other tour members or any other cause whatsoever that is beyond the control of Classic Journeys, LLC.

Some days or activities and certain trips are operated by local tour operators contracted with Classic Journeys, LLC. These operators have been selected for the quality of the services and tours they offer as well as the desirability of the destinations.

You agree to allow Classic Journeys, LLC to take photographic or film records of any of our trips and trip participants, including you, and you hereby authorize and license to Classic Journeys, LLC on a worldwide royalty-free basis the right to use any photos that include image or likeness for promotional and/or commercial purpose, in perpetuity.

*River cruising and certain tours have slightly modified terms and conditions.

Terms and Conditions: Private Journeys

Confirmation Package

As soon as we receive your reservation and deposit, we will send you detailed information on what to bring, how to prepare for your trip, travel directions, detailed itinerary, trip cancellation insurance application, pre- and post-tour hotel information and Classic Journey’ policies.

Deposit Payments

A non-refundable deposit of $1000 per person is required to reserve a private and/or custom tour.

Balance Payments

The balance of the trip price is due 120 days prior to departure, payable by check or credit card. If you pay your deposit by credit card, we will assume that you would like your balance also paid by credit card and we will charge your card for the balance due 120 days prior to departure, unless you instruct us otherwise in writing. If the balance is not paid when due, Classic Journeys reserves the right to regard the reservation as canceled.

Cancellations and Refunds

If you must cancel your reservation, we will refund your deposit, less the following fees:

Days Prior to Trip Start Date Trip Cancellation Fee Per Person
121+ days Nonrefundable deposit
0-120 days 100%. of trip price

When you cancel a trip, we must ask you to notify us in writing. Exceptions to these policies cannot be made for any reason. If unforeseen circumstances require a change to the trip itinerary, Classic Journeys will make every effort to select alternative hotels of the same standard and to keep modifications to a minimum. Classic Journeys reserves the right to cancel a trip for any reason. In such an instance, we will refund all payments received, which will constitute full settlement.

Arrival and Departure

Each trip begins and ends in a town accessible by plane, train, boat or bus. Meeting and ending locations are listed on each of the individual trip pages in the catalog, as well as in your pre-departure information. For some tours, it may be preferable to arrive at the starting point the night prior to the trip departure date. We will be happy to provide you with instructions on how to phone or fax the hotels yourself, or to make these reservations for you. If you elect to have Classic Journeys make these reservations for you, the hotels require that we provide them with a credit card number to hold these reservations or, in rare occasions, to send them a check in advance of arrival. We will advise you of specific hotel payment policies.

Accommodations

Trip prices are based on two people per room. If you are traveling alone, you can choose to room alone, paying the single supplement. There are a limited number of single rooms available on all trips.

Insurance

In today’s changing travel environment, it’s important to protect your travel investment so you can relax and enjoy your trip. Unforeseen events such as flight delays, baggage loss or even a sudden sickness or injury could impact your travel plans. For your convenience, we offer a Travelex Insurance Services protection plan to help protect you and your travel investment against the unexpected. For more information on the available plans click here or contact Travelex Insurance 800-228-9792 and reference location number 05-1728.

The Trip Includes

  • First class accommodations that reflect the region visited (double occupancy)
  • Breakfasts and most dinners daily, along with some lunches (please see specific trip information)
  • All park entry fees (unless noted)
  • Scheduled admission fees to historic sites
  • Gratuities for hotels, meals and baggage
  • Trip literature
  • Experienced guides
  • Support vehicles
  • All transportation during the trip, whether by bus, boat, train, plane, cable car or funicular (unless otherwise noted)

The Trip Price Does NOT Include

  • Air and land transportation to and from the trip
  •  Beverages
  • Personal Expenses
  • Non-scheduled visits and activities

Responsibility and Release

You are responsible for choosing a trip that fits your abilities, level of fitness and health. If you need any assistance in selecting the right trip for you, please contact a Classic Journeys Trip Coordinator at 1-800-200-3887. You are also responsible for reading the pre-trip information material and bringing with you all of the appropriate clothing and equipment, as well as acting in accordance with the customs and laws of the regions visited. Classic Journeys reserves the right to accept, remove, retain or decline any trip member at any time for any reason. In such case, a refund equal to the actual cost of the unused services is the limit of Classic Journeys’ responsibility.

Payment of your deposit represents your acceptance of the following terms and conditions, as well as all General Information listed in this catalog and subsequent trip departure material: Classic Journeys, LLC; its members; employees and agents, give notice that all services and arrangements related to this tour have been made by Classic Journeys, LLC only as agents upon the express condition that Classic Journeys, LLC shall not be liable and does not assume responsibility for any claims, damages, expenses or other financial loss whether to person or property arising out of any injury, accident, death, cancellation, delay, alteration, or inconvenience resulting from any act of omission, commission or inadvertence of any hotel, carrier, restaurant or other company or person rendering any of the services included in the tour or caused by weather, sickness, strikes, quarantines or the willful or negligent acts of any other tour members or any cause whatsoever beyond the control of Classic Journeys.

Some days or activities and certain trips listed in this catalog are operated by local tour operators contracted with Classic Journeys, LLC. These operators have been selected for the quality of the services and tours they offer as well as the desirability of the destinations.

Classic Journeys, LLC reserves the right and trip participants agree to allow Classic Journeys to take photographic or film records of any of our trips and trip participants, and may use any such records for promotional and/or commercial purposes.