Whoops! One of us has goofed. Either you’ve entered an incorrect piece of information or our database is not reading it correctly. Since we want you thinking about your trip and not debunking error messages, we have two ways for you to let us know you’ve encountered an error, so that we can correct it for you.
• If this is during normal business hours of 8:00 am to 5:00 pm Pacific time, Monday – Friday: Please phone our office at 800-200-3887 or 858-454-5004. Prefer to email? No problem. You can also email us at email@example.com. We will help you immediately.
• If this is outside of during normal business hours of 8:00 am to 5:00 pm Pacific time, Monday – Friday: Please email firstname.lastname@example.org and let us know that you encountered an error in one of our forms, along with the name of the form, your name, the trip you are taking with us, and the best way to contact you (your email address or telephone number). We will contact you to help first thing next business day.
Thank you again for choosing to travel with us. We look forward to making your vacation exceptional!