The following terms and conditions apply if you are joining one of our regularly scheduled departures of New Zealand's South Island or New Zealand Family Journey as listed in our catalog or on our website. Click here for the terms and conditions of our other regularly scheduled tours. If you are joining a private journey, click here for the terms and conditions unique to private journeys.
As soon as we receive your reservation and deposit, we will send you detailed information on what to bring, how to prepare for your trip, travel directions, detailed itinerary, trip cancellation insurance application, pre- and post-tour hotel information and Classic Journeys' policies.
A deposit of $300 per person, per tour is required to confirm a reservation. This may be paid with a Visa, MasterCard, American Express or personal check. (Please note that if you are also joining us on our Milford Track extension, there is an additional non-refundable deposit of $300 per person for the extension.)
The balance of the trip price is due 90 days prior to departure, payable by check or credit card. If you pay your deposit by credit card, we will assume that you would like your balance also paid by credit card and we will charge your card for the balance due 90 days prior to departure, unless you instruct us otherwise in writing. If the balance is not paid when due, Classic Journeys reserves the right to regard the reservation as canceled.
Cancellations & Refunds
If you must cancel your reservation for the main tour and/or extension, we will refund your deposit, less the following fees (excluding the $300 non-refundable deposit for the extension).
|Days Prior to Trip Start Date||Trip Cancellation Fee Per Person|
|61-90 days||50% of trip price|
|46-60 days||75% of trip price|
|0-45 days||100% of trip price|