Our
Relationship with You
At Classic Journeys our goal is to make your vacation
exceptional. To help us achieve this goal, the more we know
about our guests, the more we can assist you with your vacation.
As we help you plan your trip, we ask for some mandatory
and some optional information. In return, we promise to
protect this information so that it remains confidential.
What Information We Ask for and When
You can reserve a trip or make a reservation by
contacting us by phone, fax, email or by visiting our website.
At that time, we will ask you to provide some basic information
(including your name, address, phone number and credit card
number and expiration date) so that we can identify you,
contact you and process your reservation. Sometimes, we
may need more information in order to allow us to provide
you with our high level of guest service. Below is a description
of some of the extra information we may require.
Health Condition: We may need information
about your age, gender and general health so that we can
assist in safeguarding your personal health and safety.
Dietary Restrictions
/ Limitations / Preferences: We understand that
many guests prefer or are required to follow certain diets.
We try to accommodate these choices and needs whenever possible.
To accomplish this, your dietary preferences need to be
recorded in your guest record. This information is then
transferred to your Classic Journeys guides, who contact
the various restaurants and hotels we work with to ensure
that your requirements can be met.
Flight and Passport Information: If we
are assisting you with any flight arrangements in conjunction
with your trip, we will request your full name as it appears
on your passport and your passport number for international
flights. Even if we are not assisting you with your flight
arrangements, we will request your flight information in
order to provide you with any necessary airport transfers
and/or to ensure that you will have adequate time to arrive
at the airport for your flights. For some trips, we request
passport information because it is required by our local
service providers (for example, a hotel or a ship) or to
facilitate your transportation while on a Classic Journeys
trip.
What
Our On-line Privacy Policy Covers
Our Privacy Policy covers our treatment of personally identifiable
information that we collect when you are on the Classic
Journeys' website and when you use our services. This policy
also covers our treatment of any personally identifiable
information that Classic Journeys, our affiliates and business
partners share with us or that we may collect on a business
partner's website. This Privacy Policy does not apply to
the practices of companies that Classic Journeys does not
own or control, or to people that Classic Journeys does
not employ or manage.
How We Collect Information
We constantly seek to improve our website and the online
services we offer. As part of these efforts, we collect
and analyze certain information about visitors to our website.
This data includes (but is not limited to) domain and/or
web browser information. We may track which website you
visited before arriving at our site and the website you
link to when you leave www.classicjourneys.com. In order
to provide you with E-NEWS and other online services, we
may request that you voluntarily provide us with personal
information including your name and e-mail address.
How We Use the Information
We may use information you have given us to provide a service,
measure guest interest in certain new products and inform
you about products and services. If you have provided your
e-mail address to us or to a company we have partnered with
to make their products and services available to you, we
may send you e-mail offers. We may also send you e-mail
offers if you have provided your e-mail address to a third
party and have actively chosen or requested, on an opt-in
basis, to receive e-mail offers from other parties. When
we send e-mails to you, we may be able to identify information
about your e-mail address, such as whether you can read
html e-mails with graphics. If your e-mail address can read
an html email, we may choose to send you emails in that
manner. You can opt-out from receiving e-mail offers from
Classic Journeys by choosing the unsubscribe feature on
any email from us.
How and When We Might Share Your Information
We may send personally identifiable information about you
to other companies or people when:
We have your consent to share the information.
We need to share your information to provide the product or service you have requested.
We need to send the information to companies who work on behalf of Classic Journeys to provide a product or service to you. Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us.
When we respond to subpoenas, court orders or legal process.
Changes
to this Privacy Policy
We may amend this Privacy Policy from time to time. If we
make any substantial changes in the way we use your personal
information we will post an announcement on our website.