Careers at Classic Journeys

Classic Journeys has been named a World’s Best Tour Operator by Travel + Leisure and National Geographic Adventure magazines. We operate boutique small group walking tours, culinary tours and family vacations in 70 regions in 33 countries on 5 continents.

We are looking to hire a Guest Services Coordinator to join our La Jolla office team.

If you are considering a career with us, you should be articulate, poised and have excellent telephone and computer skills including Word, Excel and Access. You should have the ability to communicate clearly and professionally using proper grammar on the telephone, and through e-mail and other written correspondence. You’ll need a high attention to detail and excellent proofreading skills. And you should enjoy working in a small office environment where open communication and team building are encouraged.

Candidates should have a 4 year college degree as well as work experience in an office setting.

Responsibilities: As a Guest Services Coordinator, you will interact daily (primarily through telephone and e-mail) with our guests from throughout the United States. Our guests will be interested in learning about the regions in which we operate our high-end luxury tours. They will need assistance in determining which tours will be most enjoyable for them and their families. You will also be interacting with guides, hotels and other colleagues from around the world, as well as the rest of our office team.

Requirements:
• Excellent customer service skills
• Effective communication skills
• Strong organizational skills
• Ability to focus on many details
• Proficient in MS Word, Excel, and Outlook
• Self-starter with exceptional organizational skills and the ability to multi-task and meet deadlines
• Excellent analytical and problem solving skills
• Superior written and oral communication skills
• Proven ability to work independently as well as part of a team

$16.83/hour + excellent benefits: medical, dental, vision, profit sharing plan.

Your first step for starting a career with us is to send us a resume and cover letter to careers@classicjourneys.com. Please do not call or visit the office directly. If we think you are a good fit, we’ll contact you right away to set up an interview.

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